Terms & Conditions

1. Introduction

ProX (Pro Express LLC) (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us via phone, SMS, or other channels, including communications through RingCentral.

2. Information We Collect

We may collect:

• Full name
• Phone number
• Email address (if provided)
• Company information
• Employment application details
• Driver qualification documents
• Shipment information
• SMS communication history
• Call recordings (where legally permitted)
• Device and browser information

3. How We Use Your Information

We use collected information to:

• Provide freight and logistics services
• Communicate with customers, brokers, and partners
• Conduct recruiting and hiring processes
• Exchange documents related to employment or shipment processing
• Respond to inquiries and support requests
• Send service-related SMS communications
• Improve operational efficiency
• Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

4. SMS Communications & Consent

By providing your phone number to ProX, whether through:

• Website contact forms
• Recruiting forms
• Direct communication
• In-person interactions
• Business inquiries

you consent to receive SMS messages related to:

• Shipment updates
• Business communications
• Recruiting and employment processes
• Document requests
• Customer service responses

Message frequency varies depending on interaction.

Message & data rates may apply.

You may opt out at any time by:

• Replying STOP to any SMS message
• Contacting us at support@proxfreight.com

After opting out, you will no longer receive SMS messages unless you initiate contact again.

We do not share SMS opt-in data or consent with third parties for marketing purposes.

5. Recruiting Communications

ProX may use SMS to communicate with job applicants and drivers regarding:

• Application status
• Required documentation
• Qualification verification
• Scheduling
• Onboarding instructions

Recruiting communications are conversational and related directly to the candidate’s application.

6. Data Sharing

We may share information only with:

• Authorized service providers (e.g., RingCentral)
• Compliance or legal authorities when required

We do not sell personal data or share it with third parties for marketing purposes.

7. Data Security

We implement reasonable safeguards to protect personal data. However, no method of transmission is 100% secure.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting:

Email: office@proxprs.com
Phone: 636 380 1122

9. Contact Information

Pro Express LLC
Mc 463634
Usdot 1146881
Address: 4238 N Highway 3, Clifton Hill, MO, 65244
Email: office@proxprs.com
Phone: 636 380 1122
Cell: 636 200 0200