the digital infrastructure powering ProX behind the scenes.
Real-Time Visibility
Stay up-to-the-minute on every shipment’s status. Track what’s in transit, see what’s available, and get live updates at each milestone. With all your freight data in one place, you have 24/7 visibility and control over your loads – no more guesswork or waiting for callbacks.
Instant Quotes & Booking
Need to move freight fast? Get instant rate quotes through Protocol for FTL, LTL, or expedited loads. With a few clicks, shippers can compare options and book the best carrier for the job. No delays, no endless emails – just quick, data-driven decisions. Carriers can likewise instantly accept loads that match their preferences, filling their trucks in minutes.
Smart Freight Matching
Protocol uses intelligent algorithms (and a bit of ProX know-how) to match freight with the ideal carriers. We factor in location, equipment, capacity, and transit times to find the optimal pairing for each shipment. This means faster pickups, better load fits, and reduced empty miles. By automating the match-making, we save everyone time and money while maximizing our network efficiency.
Digital Document Management
Ditch the paper trail. Protocol handles all your shipment documents digitally – from electronic bills of lading to proof-of-delivery uploads. Shippers and carriers can upload, download, and sign docs within the portal, ensuring nothing gets lost. This speeds up invoicing and payments too, since everything’s submitted in real time.
Live Camera (Coming Soon)
We're working on live video tracking at loading docks and trailers to provide visual confirmation of freight handling. It's the next step toward complete shipping transparency.
User-Friendly Experience
We built Protocol to be simple and intuitive for everyone. The interface is clean and easy to navigate – no coding degree required. Shippers can tender a load or track a delivery from their office or on the go. Drivers and dispatchers can use our mobile-friendly features to update statuses or find the next load right from their phone. It’s technology designed for humans, so you spend less time figuring out software and more time getting results.
You contact us with a shipping need — we provide a quote and schedule the transport.
A driver and unit are assigned. You get Protocol access to track your load in real time.
During pickup and transit, you receive all documentation and live video from the trailer.
Upon delivery, you receive final docs and confirm receipt — all digital, all transparent.
Frequently Asked Questions
Is Protocol available for all shipments?
Yes. Every ProX shipment is integrated into Protocol by default. No setup, no hidden charges.
Do I need an app?
Yes — and we’re proud of it. The ProX mobile app gives you full access to Protocol, shipment updates, live camera feeds, and document management — right from your pocket.
Who do I talk to if something goes wrong?
Our dispatch and support team is available 24/7. Just message via Protocol or call us.
Can I turn off livestream for sensitive shipments?
Yes, livestream visibility is configurable by client preference.
Do you only operate in space?
While our standards are extraterrestrial, our service is very much Earth-based. We deliver across the U.S. — no warp drive needed (yet).
Let’s Ship Smarter
The old way of freight is extinct. Join the next generation of logistics — powered by precision, backed by visibility, and fueled by Pros.
